SHIPPING POLICY

THE MADOXG DELIVERY PROMISE

This Shipping Policy explains how MadoxG ("we", "us", or "our") handles order processing, shipping, and delivery timelines for products purchased through our website.

1. Order Processing Time

All orders are processed within [1–3 business days] after payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
If we experience a high volume of orders, processing times may be slightly delayed.

You will receive a confirmation email once your order has been successfully placed.

2. Shipping Rates & Delivery Estimates

Shipping charges will be calculated and displayed at checkout.

Estimated delivery times:

Domestic Shipping (India): [3–7 business days]
International Shipping: [7–15 business days] (if applicable)

Delivery times are estimates and may vary depending on location, courier delays, weather conditions, or customs processing.

3. Shipment Confirmation & Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number.
Tracking information will become active within 24 hours.

4. Shipping Carriers

We may use reputable courier partners such as:

Delhivery
Blue Dart
DTDC
India Post
(or other reliable logistics providers)

Carrier selection depends on delivery location and service availability.

5. Shipping Restrictions

We currently ship to: [Specify countries or "India only"]
We do not ship to P.O. boxes (if applicable).
Some remote locations may experience extended delivery times.

6. Customs, Duties & Taxes (For International Orders)

MadoxG is not responsible for customs duties, import taxes, or additional charges imposed by your country. These charges are the responsibility of the customer.

7. Delays or Lost Packages

If your order is delayed beyond the estimated timeframe:

Check tracking information.
Contact the courier directly.
If unresolved, contact us at [your email address] with your order number.

We are not liable for delays caused by courier services, customs clearance, or incorrect shipping details provided by the customer.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.
We are not responsible for orders shipped to incorrectly provided addresses.