PRIVACY POLICY

HOW MADOXG PROTECTS YOUR INFORMATIONS

This Privacy Policy explains how MadoxG ("we", "us", "our") collects, uses, discloses, and protects personal information when you visit madoxg.com (the “Site”) or otherwise interact with our services. By using the Site, you agree to the collection and use of information as described here. If you do not agree, please do not use the Site.

1. Data controller / contact

Data controller: MadoxG
Contact email: [insert contact@yourdomain.com]
Postal address (optional): [insert address]

For privacy questions, requests to access, correct, or delete your personal data, or to exercise other rights described below, contact us at the email address above.

2. Information we collect

We collect two types of information:

A. Personal information you provide directly

Name, email address, phone number (e.g., when you contact us, subscribe, request a quote, or fill forms).
Billing details if you make purchases or sign contracts.
Files or attachments you upload (e.g., design assets if you send them to us).

B. Automatically collected information

Log data: IP address, browser type/version, pages visited, referral/exit pages, timestamps.
Device and technical data: operating system, screen resolution, device identifiers.
Usage analytics: pages viewed, clicks, session duration (via cookies and similar technologies).

3. How we use your information

We use your information to:

Provide, operate, and maintain the Site and our services.
Respond to inquiries and fulfill requests or orders.
Send transactional communications and updates related to services.
Improve and personalize user experience and the Site.
Monitor, analyze, and protect against fraud, abuse, or other harmful activity.
Comply with legal obligations.

We will only use personal data for purposes compatible with the reason it was collected, and we will not use it for unrelated purposes without notice or consent when required.

4. Legal bases for processing (for users in the EEA/UK)

Where applicable, we rely on one or more of the following:

Performance of a contract (to deliver services you request).
Legitimate interests (to operate and improve our business and to protect our users).
Consent (when required, for marketing or non-essential cookies).
Legal obligation (to comply with laws).

5. Cookies and similar technologies

We use cookies, web beacons, and local storage to collect information. Cookies are used for:

Essential site functionality.
Analytics (to understand site usage).
Performance and personalization.
Advertising/marketing (only with consent where required).

You can control cookie preferences through your browser settings and, where applicable, the cookie banner on the Site. Disabling some cookies may affect site functionality.

6. Third-party services and integrations

We may share data with third-party providers who perform services for us, such as:

Hosting and infrastructure (e.g., web host, CDN).
Analytics providers (e.g., Google Analytics — replace with your analytics provider).
Payment processors (if applicable).
Email and marketing platforms.
Professional advisors and legal services.

These third parties act as processors and are contractually required to protect your information and use it only for permitted purposes.

7. Advertising and tracking

We may use third-party advertising or remarketing services. These providers may use cookies and other tracking technologies to collect information about your visits across websites. You can opt out of targeted advertising with tools provided by those third parties or through your device/browser settings.

8. Sharing and disclosure

We may disclose personal data:

To service providers and contractors who need it to perform work for us.
To comply with laws, court orders, or government requests.
To enforce our Terms of Service or to protect rights, property, or safety.
In connection with a sale, merger, or transfer of business assets (you will be notified where required by law).

We do not sell personal information for money. If this changes, we will disclose it and provide opt-out mechanisms as required by law.

9. Data retention

We retain personal data only as long as necessary to fulfill the purposes described (including for legal, tax, accounting, or reporting requirements). Retention periods may vary by data type and the purposes for which we process them. When no longer needed, we securely delete or anonymize the data.

10. Your rights

If you are a resident of the EEA/UK: you may have rights to access, correct, export, restrict or object to processing, and request erasure of your personal data. You can also lodge a complaint with a supervisory authority.

If you are a resident of California (CCPA/CPRA): you may have the right to request disclosure of categories of personal information collected, request deletion, and opt out of sale of personal information. Submit requests to the contact email above. We will verify requests as required by law.

To exercise rights, contact us at the address above. We may require proof of identity to process requests.